Pair Eyewear Reviews

Pair Eyewear offers customizable glasses and sunglasses with a pricing structure that starts with base frames at $60, including prescription lenses. The unique feature of Pair Eyewear is the top frames, which range from $25 to $30 depending on the style, allowing for easy customization of the base frame. Additional lens customizations can increase the cost, such as progressive lenses for an additional $199, blue-light filtering lenses for an extra $49, and light-responsive lenses that transition from clear to a darker tint outdoors for an additional $149. The company also provides free standard shipping on all U.S. orders and a 30-day trial with free returns.

Pair Eyewear specializes in customizable glasses and sunglasses for men, women, and children. The core offering is the base frame, which starts at $60 and can be personalized with a variety of top frames. These magnetic top frames allow for easy style changes and are available in numerous designs, including special collections like STAR WARS™ and Harry Potter. Customers can also choose from different lens options such as blue light filtering, progressive lenses, and light responsive lenses that transition in sunlight. The products are FSA & HSA eligible, and the company offers free standard shipping in the U.S. along with a 30-day trial with free returns.

Pair Eyewear offers a variety of payment methods to accommodate customers' needs. At checkout, customers can pay using PayPal or enter their shipping and billing information as usual. The website accepts payments with FSA or HSA cards, and customers can also apply for insurance reimbursement after purchasing. For those who prefer, gift cards are available and can be redeemed at checkout.

Pair Eyewear provides a 30-day return policy from the time an order is delivered. Customers can initiate a return through the Loop returns portal. For a successful return, the 7-digit order number found on the packing slip or in the confirmation email is required. Returns must be shipped with the provided prepaid shipping label. Refunds are processed to the original payment method or as store credit in the form of a gift card code. As for shipping, Pair Eyewear offers free standard shipping on all U.S. orders. Products are shipped with the expectation that they will meet customers' satisfaction, and if not, the return process is designed to be hassle-free.

Customizing Pair Eyewear glasses involves selecting a base frame and then adding top frames to express personal style. The base frames start at $60 and come in various styles for adults and kids. Hundreds of top frames are available, including special collections and designs, which magnetically attach to the base frame for a quick and easy change. Additionally, lenses can be customized with options like blue light filtering, progressive lenses, and light responsive lenses that transition in sunlight.

To exchange a Pair Eyewear product, the process is straightforward. Customers have 30 days from the delivery date to initiate an exchange. The steps include logging into the account, visiting the Order History, selecting the item to exchange, and specifying the reason for the exchange. A prepaid shipping label is provided to return the original purchase. Once the return is received, the exchange for the new frame, lenses, or accessories can be processed. Additionally, there is a 60-day exchange-only policy for prescription eyewear if vision problems are experienced. The complete return and exchange instructions are available on the Pair Eyewear website.